Error 500: internal server error . Please help

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#1

Hello!

I’m trying out a Google tool called web.dev to measure the performance of my site. Every time I run the test, this error message shows up:

The message is unique to my site (I tried it on different browsers and with different domains but the error only appears with my site.)

I checked the code of my site and I think I may have found the error but I’m not sure.

Would you be able to provide any insight as to what may be causing the error message and how I can fix it, or what code is blocking access?

Thank you so much for your time and help!
-Nadia

#2

Hi Nadia,

Thank you for writing in, please read this post regarding the Google Analytics tracking issue.

The Error: 500 from Lighthouse API: Internal Server Error is a server-side error, please contact your hosting regarding this error, they should have a better view on this matter.

Cheers!

#3

Thank you so much for the link and your insight into fixing this issue.

I will contact my hosting company first thing in the morning.

One more quick question (maybe you have insight on this as well). I inspected my site on both Chrome and Firefox and I’m receiving a new warming on both.

In Chrome, the error says " DevTools failed to parse SourceMap: https://crisisequipped.com/wp-content/cache/wpfc-minified/6jzjfwhd/cs-head.js.map; "

In Firefox it says, " Source map error: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Resource URL: https://crisisequipped.com/wp-content/cache/wpfc-minified/6jzjfwhd/815nz.js
Source Map URL: cs-head.js.map; "

I know this is the same issue but do you know where I can find some answers to fix it? I don’t know what it means so I don’t really know where to go from here.

Thank you again SO much!

#4

Hi Nadia,

You can ignore those error as they aren’t actually errors. It’s just looking for source map for debugging since you opened your dev tools. The source maps are usually used by developers so you can ignore them as the provided files aren’t meant to be edited by users.

Please check this https://www.sitepoint.com/using-source-maps-debug-sass-chrome/ as a sample of source map (but for CSS and SASS instead of javascript)

You can also check your browser’s knowledge base to see how you can turn off the source map checking. But I don’t think you can turn off that in Safari.

Thanks!

#5

Ok thank you very much!

#6

We are delighted to assist you with this.

Cheers!

#7

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