Erreur while Saving, JSON

Hello team,

I am facing a weird issue that i never had before.
On one of my website, there is a JSON error while i try to save. Any pages, any content, i get that error.

I tried to de-activate all plugin, to put everything up to date, i also change the PHP version.
I tried to change the child theme to see if there was anything strange. Creating a post works, but as soon as i am on cornerstone, i can’t save anything. I can still save content as template, but that’s it.

While i was trying to update the theme to see if there was anything related, WP sent me a message saying this :

Error message

Une erreur de type E_ERROR a été causée dans la ligne 7 du fichier /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/elements/classic/alert/definition.php. Message d’erreur : Uncaught Error: Class ‘BaseClassicElement’ not found in /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/elements/classic/alert/definition.php:7
Stack trace:
#0 /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/_classes/classic/class-classic-element-manager.php(198): require_once()
#1 /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/_classes/classic/class-classic-element-manager.php(44): Cornerstone_Classic_Element_Manager->add(‘CSE_Alert’, ‘alert’, ‘/home/szsu8804/…’)
#2 /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/_classes/plugin.php(73): Cornerstone_Classic_Element_Manager->setup()
#3 /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/classes/Services/Elements.php(272): Cornerstone_Plugin->component(‘Classic_Element…’)
#4 /home/szsu8804/…/wp-content/themes/pro/cornerstone/includes/classes/Services/Elements.php(54): Themeco\Cornerstone\Services\Elements->upgrade_classic_element

It seems like there is a problem with classic element.

Is there a known issue ? Is there anything i can do in order to fix that ?

I tried to rollback from two weeks ago but the issue is still happening.
Thank you for your help on this.

I would turn on Classic Elements and see if that helps you out here if you have this issue. You’re getting another error though, which I’m going to send in a secure note.

image

Hello charlie,

thank you for answering to this swiftly.
I fixed it with the host, you were quite right, thank you !

As for the “classic elements” stuff, i can’t seem to find where can i find it. I tried under cornerstone settings, but could not find the permissions.
Could you please help me to point this out ?

thank you very much

Hi @Thaelys,

I have checked the permission at Cornerstone > Settings and found it is already enabled, and elements are accessible on page.

Thanks

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