Envira It doesn't work

[redgreen]

Envira It doesn’t work, I get the following message:

The preview could not load due to the iframe response being incomplete. This is most often relates to a plugin conflict, or customizations introducing a PHP error.

But I check everything, delete the plug in and install it again and nothing, please help me.
Thanks

[tristup]

Hi @redgreen,

Thanks for reaching out.
There might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.

1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[redgreen]

Thanks for answering, I have changed the Theme to twenty twenty two and everything runs fine… What could I do in this case??

[tristup]

Hi @redgreen,

In that case, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access to the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Thanks

[redgreen]

When I try to build the file I get these notices

[tristup]

Hi @redgreen,

Unfortunately, we don’t have any idea about this. I would suggest you contact your Hosting Service provider if they can help you with this.

Thanks

[redgreen]

Can you enter the site with the keys and see what is wrong with the theme?

[redgreen]

Thanks but i resolve the problem… and everythinks is working good, i hope continue like that Thanks again

[tristup]

Hi @redgreen,

Glad to know that you are able to resolve the issue.

Thanks