Envira Issues

[trunorth]

'm using the version of Envira Gallery that came bundled with your theme and I’m experiencing an issue I can’t seem to resolve:

Some images in the gallery are not clickable on the live site.
When clicked, nothing happens — it’s like they’re not being wrapped in links at all.

Here’s what I’ve already tried:

• Turning the lightbox on and off
• Replacing and re-uploading the images
• Rebuilding the gallery from scratch
• Clearing cache and disabling all optimization plugins
• Testing different themes and checking for JS errors

Despite all of that, the issue persists with certain images.

I’ve included login credentials and a link to the gallery page in the private note section of this support ticket.

Could someone on your team please log in and take a look? I’d really appreciate help identifying whether this is a bug, a limitation in the bundled Envira version, or something else.

[ruenel]

Hello Del,

Thanks for writing in!

Please edit your Envira Gallery and find that images that do not have any link. You will need to insert the link to the media file in the metadata.

This is an example of the image that has a link or modal popup. The link URL metadata has been set:

Kindly let us know how it goes.

[trunorth]

It says unable to save

[ruenel]

Hey Del,

Since you cannot save the Metadata changes, kindly remove the image and insert it again to the Gallery. I have made a demo to the Brunch Quesadillas image. You can now click it and will display a modal.

Thanks.