Envira Gallery stopped working, adds /envira/? in URL string

Envira Gallery stopped working, it is adding /envira/ to my url string and the page does not display the gallery. There is no plugin conflict and the theme and all plugins are all up to date. There are no javascript errors in the console.

I have also always had this error on each site Envira is installed on, I am using the Pro Developer license:

Envira Gallery : In order to create new galleries, access addons, and receive automatic updates for Envira Gallery, please enter a valid license key here.

But now it isn’t working at all. What is the problem, how do I resolve this?

Hello Mark,

Thanks for reaching out. Since you have done the basic troubleshooting and it is still nothing working, provide us access to your site so that we can check your settings. We already have checked your Themeco account and you have several sites. We do not know which one is it. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

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