Envira gallery not displaying any image

Support
#1

Hello, on this site: https://knip-t.nl/fotos/ all albums does not display the photo’s. This is such an album: https://knip-t.nl/fotos/diversen_salon_werk/

Thanks for your help
Ronald

#2

Hello Ronald,

Thanks for asking. :slight_smile:

Yes, I can see gallery getting disappeared upon loading. In the console I see following error message Uncaught lastRow must be one of: justify, nojustify, left, center, right, hide. I suggest you to please take a look at following article for options:

https://enviragallery.com/docs/configuring-gallery/

Thanks.

#3

sorry i don’t get you, this was a fully working website for 1,5 years. How can this suddenly change?

#4

I have tried copy and paste the different types of slug but still no luck sorry

#5

Hey There,
​
​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
Thank you.

#6

yes i will thanks

#7

Th only thing i can think of is two mints ago this was moved to ssl, but as i see the kinks i don not see a problem there

#8

Hello There,

I have logged in and checked your site. I created a test page and inserted a gallery. I can confirm the issue. So I went ahead and tweak the settings of your gallery. I switched the number of gallery columns from Automatic to 3 columns and back to Automatic. I saved my changes and viewed the page.

This is now how I see it: http://prntscr.com/jltns7

You might need to check out your grid and edit each individual grid just to update the grid settings. This is mostly needed when you have updated a plugin and the grid settings might need to get updated as well.

We would loved to know if this has work for you. Thank you.

#9

Thanks but i am sorry to say you have not found the issue. I got one gallery working with the same workflow yesterday, but others don’t. This gallery still does not work: https://knip-t.nl/fotos/werkfotos/

Thanks

#10

This one also i cannot get it working: https://knip-t.nl/fotos/klanten-kapsalon-knipt/

#11

Hi,

You gallery seems to be showing up fine on my end.

Can you try disabling Lazy loading.

Another thing I notice is that your images are big and requires some time to load. Please optimize your image using this third party plugin.

Thanks

#12

Hello, the image size is trance because recently wp -smush is installed and it says all images are smushed. Perhaps envira keeps on loading the original. I can smush all originals as well.

Sorry to say but still a lot of problems with the gallery’s, it seems it is also a browser issue. Works better in chrome, not always in safari. These gallery’s does not load in safari
https://knip-t.nl/fotos/werkfotos/
https://knip-t.nl/fotos/klanten-kapsalon-knipt/

#13

At this moment the gallery’s show all fine. But I see in safari you will see the featured image first and the gallery under that. Is there a way to hide the featured image?

#14

Hi,

To hide the featured image on those pages, you can add the code below in Theme Options > CSS

.single-x-portfolio.postid-460 .entry-featured,
.single-x-portfolio.postid-275 .entry-featured {
   diplay:none;
}

Hope that helps.

#15

sorry css code does not work…
sorry

#16

Hi There @RPronk

I have checked both of your links using Safari browser and I can confirm that it is loading fine (see secure note).

This seems to be a caching issue on your browser end, could you please try clearing your cache and re-test.

Thanks!

#17

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