Envira Gallery does not release the lightbox

Hello!
In a first installation of Envira Gallery everything worked correctly. Then I tried NextGEN Gallery and PhotoGallery. I did not like them. I re-installed Envira Gallery and now the thumbnails of the galleries do not open the lightbox.

Do you know what is the problem?

(are still tests, I have not started to build with the composer and cornerstone died with the latest update of X)

https://www.angelicamonge.com/2013/12/19/open-studio-camac-art-center/

Many Thanks

Hey,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

I sent it, received it?

Hello There,

Thank you for providing the information. I have checked your site and I found out that you are using W3 Total Cache. Since you have installed this caching plugin and also you have a minify overload (Autoptimize and BWP Minify), after you have install, uninstall, theme or plugin update or even a slight site changes, you will have to do the following:
1.) Clear the plugin cache.
2.) Delete the cache from Autoptimize.
3.) Delete the cache from the BWP Minify plugin
4.) I would highly recommend that you do not minify the JS/CSS files in X since it is already minified.
5.) Please clear your browser cache too or use private browsing mode before you test your site.

Hope this helps. Please let us know how it goes.

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Thank u very much!

So:

I have disabled the Minify for CSS and JS (so I will also avoid possible errors in the animations) in BWP Minify and Autoptimize. I’ve kept Optimize HTML in Autoptimize.

Understanding that X Theme takes over all these functions, do you recommend that I uninstall these plugins or any of them, or any that I have installed, because X Theme does its functions?

Would you recommend replacing W3 Total Cache with WP Super Cache?

Thanks
:neutral_face::expressionless:

Hello,
I don’t understand that I just bought the X Theme just a few weeks ago and the licenses cease to be valid. I’m having a lot of problems.

With best wishes

Hello There,

Thanks for updating in!

You may still use your caching plugins. It is just that on every updates or even the tiniest changes you do in your site, you will always need to clear the cache to avoid any issues and see your changes on the front end.

More users are using W3 Total Cache.

For Envira Gallery:
Even if you have validated X, this does not mean that Envira Gallery will also gets validated. We are the ones who will provide updates and the latest supported version is 1.6.1.3

I have tried activating the plugin and I see the error. I also replicated the issue by activating Envira in my local install and yet no issues found. So I am guessing that there might be corrupted files in X. Could you please re install it?

If still nothing is working, please provide us FTP access so that we can investigate further.

Thank you for your understanding.

Thanks! :seedling:
Attached note with FTP access data

Hi There,

I am able to login via FTP but I cannot see the error log.
I tried to activate Envira and I don’t see the error now only the message regarding the license. With the bundled envira plugin, the theme disabled the license checking of the plugin so it will work without the license. That is the reason automatic updates is not part of the bundled plugin. All update should come with the theme, the version that is compatible. I have disable it again.

Good Morning,
Thank you very much.
Let’s see, I don’t understand anything. I bought X Theme at the end of September and you gave me Envira Gallery. I have not even built half of the page and the license is already invalidated? I do not understand anything. This despairs me. I would like to erase everything and start over, even buy the theme again and start from scratch. Envira Gallery doesn’t even work as it did at the beginning, it doesn’t launch the light box. And cornerstone offers me fewer elements than at the beginning.

“No valid license key has been entered, so automatic updates for Envira Gallery have been turned off. Please click here to enter your license key and begin receiving automatic updates.”

Give me a solution, please.
Thank you

when I activate the Envira Gallery plugin I blocked this screen:

Hi there,

Please check this https://theme.co/apex/forum/t/backend-inaccessible-envira-1-7-0-2-cornerstone-2-1-4-conflict/13179/19, please try the temporary workaround that was mentioned.

Their recent change in namespaces breaks the integration between cornerstone and their plugins, and developers are already on it.

Thanks!

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