Galleries were previously working, but now on each page the images are still there, but they are all white. You can even click on the “image that you cannot see” and it will open into the full-screen mode. This is happening with all the galleries.
Here is an example: https://forestdesignredding.com/Complete-Yardscapes/
If you scroll down under “Our Work” you will see where the Envira Gallery is with the “blank images”
Hi @socialxbusiness,
Thanks for reaching out.
There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.CSS/JS Customization
5.Disabling Cache
6.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not help, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Thank you, I walked through each of those steps and also tried increasing the Memory in the config file to 512 which I saw someone mention in another thread experiencing a similar issue with Envira… I was unable to identify the cause. I added a secure note with the info you requested to the original post.
Hey @socialxbusiness,
I only logged in once and I encountered this error:
In the meantime, please temporarily deactivate LazyLoading and test the page again.
Best Regards.
Deactivating LazyLoading fixed the issue. Thank you.
You are most welcome.
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