Empty preview when coming back to previous page

Support
#1

Here is the scenario:
I am editing a page in Cornerstone PRO (current version: 5.1.4)
I save the page and open another one (in the same browser tab)
I copy some element (e.g. a whole section)
I reopen the previous page where I want to paste that element.
Most of the time (especially if the page has a lot of content), but not always, the page preview appears empty.
The outline is fine, but no preview until I force a reload in the browser.
And by the way, if I force a reload before pasting my element, the copied element is no longer available. No “paste” anymore when I right click.
I am using Google Chrome and have not tested this in another browser.
Anyone seen the same problem or am I the only one?

#2

Hi Patrick,

Thanks for reaching out.
I have checked it in my local environment by following all the steps you described but was unable to replicate the issue. I would suggest you please share any video that helps us to recognize the problem.

Thanks

#3

I am not surprised as it does not happen systematicaly. It is not such a big deal as there is a work-around. More of an annoyance. I will look into making a video.

#4

Hi Patrick,

Yes, that might not be happening every time as you said. Please let us know once you create the video on this.

Thanks

#5

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