Embedded video from Media Gallery is laggy / glitchy

[coloffdigital]

Hello!

One of our websites has a couple of embedded videos on one page.

When you click play, they flicker from the poster image to a black box, to the video, which then starts playing, but the frames flicker backwards and forwards for the entirety.

If you pause and then move the slider to a different part of the video, clicking play will cause the same flash to a black box. This may be intended, but the black box is not the same size as the video or poster image, so it is very noticeable.

I’ve tried using both the “Classic Embedded Video” & the “Classic Video Player” and the same issues occur.

Any help would be greatly appreciated!

Thanks,

[ruenel]

Hi There,
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​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
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Thank you.