'Email Forms' plugin prompting critical error on site message

Support
#1

Hello there,

From our WP dashboard, whenever we choose Pages > Add New, we get the white screen with message ‘there has been a critical error on your website’. It seems this message only appears when the previous task mentioned is done, no other times do we get this message. To troubleshoot, we enabled the plugin ’ Health Check & Troubleshooting’. We tested each plugin by enabling them indiviudally and then choosing Pages > Add New to see if we get the white screen. It seems this only occurs when the plugin ‘Email Forms’ is enabled. Your expertise is needed, please help!

#2

Hey Heather,

Thanks for reaching out!

Please be advised that the Email Forms plugin is not yet PHP 8.1.5 compliant. You will have to downgrade your PHP to version 7.4 to be able to use that extension. Our developers already have it in queued for code updates. We do not have an ETA though of when the latest version of that extension will be rolling out.

Hope that helps.

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#3

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