Elements not activating in Cornerstone on X

I’m trying to make changes to a page on uncabaret.com (I have a license for that site) and it is just spinning forever and ever. I click on the text box or image, and the little sidebar on the left just spins.

I can ‘save’ the page, but apparently cannot modify it. This problem began only a few days ago. I tried reinstalling the theme and plugins, checked with the hosting company to see if they had any ideas… and nothing.

Can you assist, please? Thanks.

Hello @micduggan,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict or cache. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts


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