Elements missing from website


I have edited a page in Cornerstone and it looks as I expect it to, but when I go to the preview (Frontend) the layout has changed a little (the image is higher than in Cornerstone) and the first row is missing, including its text element (see attached images). If I preview the page from WordPress the same thing happens.

Am I doing something wrong?

Thank you

Hi Gary,

Thanks for reaching out!

This sounds like it could be the same as the issues we’ve been seeing. When updating to a new major release, there could be some markup changes incompatible with the cached generated styles. We need to make sure that there’s always a way for the style cache to be cleared.

I suggest that you go to X/Pro > Settings > System then click the Clear Style Cache button to clear the style cache manually and also clear any 3rd party plugin cache you have installed or integrated to your website.

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

1 Like

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.