Elements conflict

Hi there, I have updated everything to the latest versions (Pro, cornerstone, wordpress) but I am getting a conflict where in Cornerstone, the elements section is blank as is the global settings area. So I cannot see any elements to add them or edit any current elements on the page. Actually I can edit text ‘live’ on the page by double clicking in the text but that’s all.

I’ve narrowed this down to a conflict with WooCommerce which you have as an approved plugin. Can you help at all? Thanks

Hello @jenwattsdesign,

Thanks for writing to us.

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

Thanks