Element missing after deleting cornerstone because of problems with update

Support
#1

I updated cornerstone and upon doing so i wasnt able to add additional elements or edit any changes i needed. so i deactivated and deleted the plug in to start fresh now with cornerstone back up on every page in cornerstone its saying elements missing " the elements that called itself classic:section could not be found it was probably registered by a plugin not currently active on yoursite."

please help.

thank you,
benji

#2

Same here! I delated x theme and cornerstone in order to be able to update to pro because of this message:
"Fatal error: Cannot redeclare class Cornerstone_Plugin_Base in /home/…"

So now I have pro installed but can’t make changes in “pro’s conterstone” cause it says the files are missing…

1 Like
#4

Problem solved with the latest update from Pro that was released today. :grinning:

1 Like
#5

sweet so did you just install the update and it worked? man ive been biting my nails hoping id get an answer. ill give it a try.

thanks

#6

Hello @Benjirod3,

Please accept my sincere apologies for late reply. We handle ticket using FIFO principle (First In First Out). Now the issue is that the moment you add a new reply to a ticket it goes back into the queue.

I suggest you to please visit our changelog page for a elaborated explanation on bug fixes and new features being added to each release. At the moment we are focused on ironing out the bugs our customers are facing. https://theme.co/changelog/. Basically all you need to do is update the package. If you are working on a live website, then my recomendation would be to first test the update on a staging server.

Let us know how it goes.

Thanks.