Edits not appearing in theme editor

[castafiore3]

Hi, Edits made to posts/pages in Pro aren’t visible in the editor. Saving the page shows that edits areactually made. Just can’t see the edits live. I’ve tested plugins, cache etc and followed the trouble shooting guide. Possibly related to latest Wordpress update. Thank you

[tristup]

Hi @castafiore3,

Thanks for reaching out.
It will be very difficult to recognize the issue without investigating through the admin dashboard. I would request you please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

If you didn’t find the secure note option in your current post, please add the details in your previous comment in the same thread.

Thanks

[tristup]

Hi @castafiore3,

Unfortunately, the given credentials are not working. Can you please check and send it once again.

Thanks

[castafiore3]

Sorry Tristup
User: themeco-22
Same password as before

[tristup]

Hi @castafiore3,

I have checked your website and found that the Content Builder is loading the pages properly. I would suggest you check once by clearing all cache and in incognito/private mode of the browser and let us know if you are still getting the same problem.

Thanks

[castafiore3]

I still can’t get it to work but you are right as it works in Edge now. Just unresponsive when editing in Firefox and Chrome. I’ll keep at it.
Thanks for helping. Much appreciated.
Bye

[marc_a]

Hi @castafiore3,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.