Edits and preview are super slow!

[mksubherw]

Hi there, I am not sure if others are experiencing this - but before I used to be able to see my updates in Cornerstone very quickly. I’d add an element, like Text, and be able to see my updates rather quickly (after edit). But now I have issues with seeing changes. Even when I go to Preview it takes forever to show the preview and times out.

Any idea why this is happening?

[tristup]

Hi @mksubherw

Thanks for reaching out.
It seems that you are still using an older version of the X theme and the Cornerstone. I would suggest you update the X theme to the latest version i.e 8.1.5 and follow the below steps while updating the X theme and the Cornerstone.

1. Delete the Cornerstone existing one
2. Update the X theme to the latest version on automatic updates
3. After deletion of the Cornerstone, please use the link in the dashboard to automatically install the Cornerstone.

If that does not resolve the issue, I would suggest you troubleshot a few common issues to find the reason behind them.

1.Plugin Conflict
2.Child Theme Related issue
3.CSS/JS Customization
4.Disabling Cache

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above help, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

Hope that helps.
Thanks

[mksubherw]

Thanks @tristup! That did help a lot - but its still not 100%. There are times when my edits don’t update in Cornerstone – they are there, but just dont show unless I hit save (and sometimes I’ll have to refresh to see it).

Any thoughts on what else I could do?

[nabeel]

Hey @mksubherw,

You could be low on PHP Memory Limit, try contacting your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php (see https://theme.co/docs/how-to-increase-php-memory-limit)

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!