Editor Not Working in Pro

There’s no way to edit certain sections of my pages in Pro. I am updated to 2.3.6 but often the parts of my page that I need to edit do not display.

Have attached screen shots to show discrepancy between the page and how it appears in the editor.

I have deactivated plugins and it still does not work?

As you can imagine this is very frustrating when trying to work - there is just a big white space in the editor instead of the element.

Hi @russell3,

Thanks for reaching out.

The only difference that I’m seeing is the slider, is it revolution slider or layer slider? But regardless, the preview for those sliders are no longer available in the builder. But it should display at least like this

May I know which URL and admin login credentials in the secure note? I like to check why it doesn’t display a similar preview message.

Thanks!

Hi, yes you’re right that it is mainly the slider. After disabling W3 Total Cache it started letting me edit and save again, although often with the ‘Save’ button greyed out which meant I had to rebuild the page from the last point it was saved. It looks like a caching problem so I just need to deactivate plugin/s to edit then reactivate them.

Feel free to let us know in case you have any question.

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