Editing page created in X on site running Pro

Hi,

I run a Wordpress multisite. All of my site runs on Pro - but I wanted to use a template for one site. So from memory I had to add theme x, add the template, then upgrade to pro. Whether this is related or not - I’m wanting to edit the page and I’m experiencing significant lags. It will let me edit the other multisites no problem which were just built on pro. But when I try to edit this website page with pro it just languishes on the loading page.

Do you mind taking a look please?

Many thanks

Hello Jane,

Thanks for writing in!

Regretfully we weren’t able to check your page because we cannot access the WP dashboard.

See the secure note.

Thanks Rue, I can’t view the picture. But I realised I didn’t have the user name I provided you registered as a user on the multisite. I’ve corrected that. SG Optimiser has just done an update and now all my sites are doing the same thing - but when I disable SG Optimiser it seems only the multisite in the secure note is stuck on the loading page. It would be handy to know if this also happens at your end.

Hi Jane,

Thank you, I can access the dashboard now, but I can’t view your list of plugins/feature. Do you have a security plugin? Can you check its log if there is something from that URL below that being blocked?

Please do testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes,
Cheers!

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