Editing in Pro page get messed up

[smart_x]

Hello X Team,

While editing a page with Pro the page get messed up. All content gone except subscribing to newsletter. When I click exit ti dashboard without saving then I get a Welcome to the Block Editor pop up. When I click next then I get the page i was editing in Edit with WordPress???

[rad]

Hi @smart_x,

Thanks for reaching out.

I replied to your other thread about the exit to the dashboard. I’m not sure if this thread is related to that, would you mind providing more information about the issue? Like what is messed up and how we can reproduce it, and which page.

Thanks!

[smart_x]

I had to redo my contact page because it was totally messed up. The builder sometimes respons very unpredicted. I managed to redo it but still it’s not as I would expect. For example have a look at the text. Some part suddenly get darker by themselves and also the size is not adaptive anymore on mobile.

I have the feeling that the Pro Builder has it’s own will and that’s very annoying. I have watched a lot off video’s from Divi and Elementor and that looks much smoother.

Please have a look at my contact page. Thank you.

[ruenel]

Hello @smart_x,

Please refrain from editing the page outside of Pro Editor. We have a known conflict between Pro 3.2.3 and WP 5.4.1. To get around this please edit the page and disable the Visual Editor because this is the default of WP 5.4.x.

You should only edit the pages in Pro Editor especially those pages that are built with Pro Editor. I have edited one of your pages and I do not have any issues.

Kindly clear your caches or use private browsing mode and test your site using the suggested method above.

[smart_x]

Hi,

Please read my Secure Note. Thank You!

Did you had a look at my contact page in normal mode and in smartphone mode??

I never edit a page outside of Pro Editor. I’ll try to see if I disable Visual Editor it works better.
And Read My Secure Notes.

[alexander]

Hi @smart_x,

I apologize for the information in the screenshot. We’ve removed them. I’ve taken a look at your site, and it isn’t uncommon to run into quirks like you’re describing with a complex site running many different plugins like this. What I would recommend doing is testing for a plugin conflict by disabling other plugins temporarily to see if the behavior you’re having in Pro stops happening.

Also, I did notice an error that is effecting the preview frame from working correctly. Somehow your site is outputting additional code after the closing HTML tag. Looks like you are adding it via footer.php in the theme.

You could simply move that code to the Javascript code editor in theme options. I don’t know if this would cause the problem you’re seeing, but it could cause conflicts with scripts running in the preview frame.

[smart_x]

See Secure Note!

Did you had a look at the contact page in different screen sizes?
I don’t think this had anything to do with my plugins.

[ruenel]

Hello @smart_x,

You have an issue with your contact page because you have inserted a broken html code. Please make sure that you insert HTML code that is valid and correct. Broken codes will create conflict and messed up the page in different screen sizes.

See the secure note for the broken code.

Thanks.