Edit with cornerstone not working all of a sudden

[HINTZE]

This is what the console says and what it looks like after clicking edit with cornerstone:

[ruenel]

Hello @HINTZE,

Thanks for writing in! The issue could be coming from a JS error may be due to caching issue. It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
CSS/JS Customization
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[HINTZE]

Added a secure note to the original post. Could not troubleshoot.
Thank you,
HINTZE

[ruenel]

Hello @HINTZE,

I have investigated the issue and I found out that you have a corrupted Cornerstone plugin. It needs to be reinstalled. You can do that by going to the Plugins section, find Cornerstone and deactivate it. You must delete the Cornerstone plugin.

To reinstall the Cornerstone plugin, simply go to X > Validation and wait while the plugin is installed in the background.

Kindly let us know how it goes.

[HINTZE]

We’re back in business. Thanks for the help!

[nabeel]

Glad that we could be of help.

Cheers!