Edit footer in Theme X

[kevnic88]

Hi there. I added a footer to my site some years ago, I just want to update it a little but I can not access it. I have tried going to Theme Options and Widgets, but neither of them seem to show me the current content I have in there.

Thanks in advance for your help! Kevin

[marc_a]

Hey Kevin,

Thanks for reaching out!

Would you mind sharing you admin credentials so that we can check on your setup? To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[marc_a]

Hey @kevnic88,

Thanks for providing all your details! I went ahead to check your website and I found out that there’s an incompatibility issue between Cornerstone and X theme. You have the latest version of the Cornerstone plugin while you have an old version of X 6.1.6 and I believe that’s the reason why you can’t edit your footer area. To fix your issue, please do as follow:

• uninstall and delete the Cornerstone plugin ( to avoid any potential error when you upload the latest version of the X theme)
• Delete the old version of the X theme
• Upload the new version of the X theme
• Install and activate again the latest version of the Cornerstone plugin.

Hope that helps.