Edit Error with recent PRO (6.0.7 ) updates

Support
#1

Hi,

With recent updates of PRO (6.0.7), the Edit option from page, post, products (when) logged in is not working directly from the Frontend.

Please see below attached screenshot for reference.

WC-Product-Edit-Error
WC-Product-Edit-Error1323×662 69.2 KB

All the links are redirected as below.

/wp-admin/post.php?post=80&action=edit

Where the post=80 is the ID of Home page.

Hoping for the solutions.

Thank you and best regards.

#2

Hello Bibhash,

Thanks for writing in! I am trying to replicate the issue on my 4 local testing servers. It working find on my end. The issue seems unique to your installation only. It could be coming from a 3rd party plugin or custom code in your child theme. Please do the following:

I would highly recommend that you clone your site in a staging area so we can investigate the issue further. In the meantime, switch to the parent theme and see if the issue still exists. If you haven’t created a staging site yet, perhaps this guide can help you:

Best Regards.

#3

Hi,

Thank you for your response and above diagnostics points.

While going through the above diagnostics points we find the problem was coming due to the LiteSpeed Cache plugin. On deactivating the LiteSpeed Cache plugin the problem was solved.

Though above issue was not there with the earlier version of pro before 6.0.7 and with the LiteSpeed Cache plugin. It was working with the LiteSpeed Cache plugin.

Thank you and best regards.

#4

Hi Bibhash,

Glad that you are able to find the reason behind the issue. I would still request you update the Pro to its latest version and check if that resolves your problem with the said 3rd Party plugin.

Thanks

#5

Hi,

Thank you for your response.

Thank you for your suggestion regarding updating the PRO to latest version. We have already updated the PRO to the latest version though the issue still remains the same.

Thank you and best regards.

#6

Hi Bibhash,

Thanks for the information.

#7

Hi,

Thank you for your response.

We solved the above issue. It was from the settings of LiteSpeed Cache plugin named “ESI Settings”. We have disabled the “ESI” and now it is working well.

LiteSpeed Cache plugin-ESI-Settings
LiteSpeed Cache plugin-ESI-Settings1139×387 18.8 KB

Thank you for your kind support.

Thank you and best regards.

#8

Hi Bibhash,

Glad that you share the information.

Thanks

1 Like
#9

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