Edit Cornerstone Not Working

[ylpl]

I updated Cornerstone this morning but now it will not take me to the editing page as it usually does after clicking “Edit With Cornerstone.” I’m directed to a blank page that will not stop loading:

For reference, my website is ylpl.org

[tristup]

Hi @ylpl,

Thanks for reaching out.
It might be due to the improper up-gradation of the Cornerstone plugin. I would also suggest you follow the below steps while updating to the latest version of the Cornerstone.

1. Delete the Cornerstone existing one
2. Update the X theme to the latest version on automatic updates, if it is not already updated to 8.0.10 already
3. After deletion of the Cornerstone, please use the link in the dashboard to automatically install the Cornerstone.

If that does not resolve the issue, I would suggest you troubleshot a few common issues on this.

1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue ** if you have activated it.
4.CSS/JS Customization

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps and you are still getting the issue, please provide login credentials for your site in a secure note to examine it further, including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

NOTE: Given URL is not working, it shows This site can’t be reached error.

Thanks