Edit** Cornerstone not launching on Wordpress 6.7.1 - Chrome affected, working on Safari

Support
#1

Since updating to Wordpress 6.7.1, and Pro version 6.5.11, cornerstone won’t launch. It’s working perfectly with sites on earlier Wordpress versions. Chrome affected, but working on Safari

#2

Hey @underbitestudio,

Thanks for reaching out!

Upon checking on our development website with the updated version of WordPress, we don’t see any issues accessing it using Chrome. With that said, maybe one of your chrome extensions affects the functionality. I highly suggest that you try to disable all your chrome extensions and see how it goes. Also, you can try to use incognito mode.

Hope that helps.

#3

I’m having the same issue. Cornerstone works in Safari but not Chrome Version 131.0.6778.86. I don’t use Chrome extensions. Any suggestions?

#4

Hi @ccwadsworth,

It seems to be a problem with your machine only, I suggest you consult with a local developer who can inspect and investigate the issue specifically at your machine. I would also suggest you check it on any other computer and different networks with the same browser.
If that does not help, you can create a new thread and share the WordPress admin credentials for further investigation.

Thanks

#5

I removed 2 extensions which weren’t activated and it seemed to start working. Whether that’s a coincidence or not I don’t know, but it seems ok now. Thanks

#6

Hi Emmett,

Glad to know it start working.