E&P Form Builder not working v2

[LemonSevensHealthcar]

For some reason my E&P Forms are not loading the CSS or JS from the plugin. This is a fresh install of X on my local machine, with only E&P activated. I’ve deleted and reinstalled E&P and X theme twice. Both are the newest versions. Please see url for example.

Oddly enough, it works fine in the preview mode found in the admin.

[paul.r]

Hi,

I checked and can see a js error on that page.

Please remove this code in Cornerstone > CSS

$(".call-cta").click(function(){
    $(".chat button").click(); 
    return false;
});

or change it to

jQuery(".call-cta").click(function(){
    jQuery(".chat button").click(); 
    return false;
});

Hope that helps

[LemonSevensHealthcar]

@paul.r

call-cta

Please check again. I have resolved those errors and the problem persists. Thanks!

[mldarshana]

Hi There @LemonSevensHealthcar

I have tried to login into your WordPress backend, but I’m getting the following error (see secure note).

In the meantime, also try disabling your other 3rd party plugins and see if you’re experiencing a plugin conflict. If the issue resolved, you can then re-activate your plugins one by one.

Also I see that you’re using Pro theme but you’re using the child theme of X theme. I would suggest you to disable your child theme by reactivate your Pro theme and test your issue again. If the issue is related to your child theme, you can install the Pro child theme by downloading it from your Themeco dashboard and then you can transfer your customizations into that.

Let us know how it goes.
Thanks!