E&P Form Builder not loading CSS or JS

Support
#1

For some reason my E&P Forms are not loading the CSS or JS from the plugin. This is a fresh install of X on my local machine, with only E&P activated. I’ve deleted and reinstalled E&P and X theme twice. Both are the newest versions. Please see screenshot.

Oddly enough, it works fine in the preview mode found in the admin.

#2

Hi There @LemonSevensHealthcar

Thanks for writing in! If you have enabled any CSS/JavaScript minifications, please disable it, then purge your server cache and test your issues further.

Also disable your 3rd party plugins to see if you’re encountering any plugin conflicts.

If you have an active child theme, please disable it temporarily by activating your parent theme and test your issue further.

If you’re still having issues, please provide us with an example page URL to check your issue further.

Thanks!

1 Like
#3

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#4

Hi,

I checked and can see some js errors in the console.

Can you try removing this code in Cornerstone > JS

$(".call-cta").click(function(){
    $(".chat button").click(); 
    return false;
});

If that doesn’t help please provide us your wordpress admin login in Secure Note so we can take a closer look.

Thanks