Dropdown menu not working or mobile menu on X theme

Hello. I am using the latest release and all the latest WP core files. the dropdown menu is not working or mobile menu. I disabled the plugins, still same issue. I switched to another theme to test and they worked. I am also aware one of my plugins is causing a functions error but when this is disabled, still the same dropdown problem is there, so this is a separate issue. i looked through the forums, no solution there. the site is trulittlehero.com

Hey @deliriou5,

I understand that you deactivated the plugins but it looks like you didn’t deactivate all plugins. I checked your site and I see an Javascript error coming from a third-party plugin. Javascript conflicts/errors could halt other Javascript made functions to work and the mobile menu is one of them.

image

Please deactivate your lightbox plugin and if that doesn’t work, deactivate all third-party plugins to test. Once you’ve found the conflicting plugin, please contact its plugin author to fix the plugin.

Only if that doesn’t help, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thanks.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.