Drop down menu in Pro not there

Support
#1

Hi
All the dropdowns for the menu work on a laptop but on a mobile there are no dropdowns

what have I done wrong now? :slight_smile:

#2

Hi There,

Thanks for writing in! Upon testing, I can confirm the issue on my end. Could you please switch to your parent theme and test this issue again?

If not, try removing your custom JS & CSS to test this issue.

Then try disabling your 3rd party plugins and test for a plugin conflict.

If any of the above does not help, try re-installing your Pro theme.

Let us know how it goes.
Thanks!

#3

thanks, nothing is working, I’m just checking plugins now.
Should I just delete pro from the back end? I won’t lose any settings?

#4

oops
Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 15360 bytes) in /home/kentbabymatters/public_html/wp-content/themes/pro/cornerstone/includes/elements/mixins/cart.php on line 462

#5

can I delete cornerstone if it is a pro theme?

#6

Hi There,

  1. Pro settings will be saved in your database, so that you can safely delete your current theme and re-install it again.

  2. Second issue is related to your PHP memory limit. Could you please try increasing your PHP Memory limit and see if there’s any improvement. You can do this by editing your wp-config.php file which can be located under the root of your WordPress installation.

Add the following lines into that file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

  1. You don’t need Cornerstone as a separate plugin for Pro, so that you can delete the plugin safely.

Let us know how it goes.
Thanks!

#7

I’ve done all that, didn’t break the site with the php hooray! but the menu is still not working on a phone.

#8

Hi There,

Thanks for the update!

I can confirm the submenus are not there on the mobile menu.

Can you please confirm if you are using the same nave menu for mobile and desktop?

If yes please send us your login details in a secure note so that we can have a look.
If you are not using same nav menu for mobile please use it and let us know how this goes.

Thanks

#9

thank you, I think it is just one menu but I’m not sure. I only have 2 menus set up on the entire site, one for the header and one for the footer.

#10

Hey @lisacole1,

Sorry for the confusion. You are using a Navigation Modal element which does not support sub-menus. Please use Navigation Collapsed instead.

Thanks.

#11

I’m sorry, tell me like I’m 4, do I need to build the entire menu again? I can see I’m using Navigation Inline, where do I change it?

#12

Hi,

You need to remove it and change it with another element.

  1. Delete

  1. Then add

Thanks

#13

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