Double scrollbars still

[kstidham]

I submitted a topic on this a few weeks ago and it has since been closed. I am just getting back to it. I have read all related articles and still do not understand where it is coming from. We have cleared the cache and cookies. The last tech said, “I do not see any double scroll bars”. I do, my client does and the others in our office do as well. Please find the attached images to show you what we are seeing and the CSS I can disable to make it go away. I would rather know what is causing it and what will happen if I remove it from the CSS. The images will show what the code view is, what happens when I remove it. I really want to know what caused this so we can deal with it in the future.

The website is at - https://locationone.sdiweb.dev/

Thank you!

[ruenel]

Hello @kstidham,

Thanks for writing in!

This is what I am seeing on my browser:

And by the way, please update the code in your content area modal. Please remove the <p> tag in your contact form 7 shortcode.

Incorrect Way:

<p style="font-size: 16px;">[contact-form-7 id="123" title="Contact form 1"]</p>

Correct Way:

<div style="font-size: 16px;">[contact-form-7 id="123" title="Contact form 1"]</div>

Best Regards.

[kstidham]

OK, p tag has been replaced with div. Now what do we do about the additional scroll bar? I get you are not seeing it. That is why I provided the code snippet and the css causing it. So you all have no idea why this is happening? You have never seen this issue before?

I deactivated all plugins and removed all custom css and the issue still exists. This leaves the code of the theme. We have cleared cookies and cache in FFox, Chrome and Safari and it still shows up.

[kstidham]

I found the css that fixes the issue. It has not seemed to have any residual effect on the site. Just eliminates the second scrollbar.

body {overflow-x: initial;}

[ruenel]

Hey @kstidham,

We are glad you’ve figured out a way to resolve your issue.
Thank you very much for letting us know.

Cheers.