Double purchase, can I cancel one?

[p3ob7o]

Hi, I just purchased PRO to test on a new website, and, confused, I thought it also needed X.

I already had a license for X for a previous site, so I purchased a second one, but then I realised PRO is a theme, not a plugin like the X+Cornerstone setup, so I don’t need my second X license.

Any chances it can be cancelled and refunded?

Thanks

[rubin]

Hi There,

Envato/ThemeForest handle all requests related to that since we sell our product through their marketplace, and you can learn more about the process here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

[p3ob7o]

Ok, thanks. I sent the request there, apparently they say they’ll contact you though.

[Joao]

Thank you.

We will keep in touch!