Does not show a link to the subject 'X'

[ruslan300]

After updating the theme, it stopped showing the X- theme menu

[ruenel]

Hello @ruslan300,

Thanks for writing in!

The X theme has it’s own menu link on the WP Dashboard.

If it is not showing in your dashboard, then must be something wrong. To better assist you with your issue, kindly provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

[jade]

Hello @ruslan300,

It looks like there is something in your site that is preventing the X menu from displaying. Can you please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes.

[ruslan300]

Yes, I found a plugin that hides access to the “X” menu. This booking system plugin is Booking Calendar 9.Business.Large.SingleSite.8.7.5

[ruenel]

Hello @ruslan300,

Since the Booking plugin is blocking the X menu in the left panel, please use the topbar X menu.

Hope this helps.

[ruslan300]

This does not help, because there is no access to the installation panel for plugins included in the theme “x”

[christian]

Hey @ruslan300,

In this case, you will need to contact the Booking plugin developer that their menu is conflicting with our theme. They should adjust their code to not conflict with our admin menu position.

Otherwise, you will need to deactivate the plugin every time you’ll visit the X Validation, Status and Settings pages.

Thanks.