Hello, I’m modeling my homepage after Ethos 3 (http://demo.theme.co/ethos-3/), and I find that after uploading the video, it only work on desktop browser. For mobile browser, it just look like a back box, which is not helpful… Is there a way to make the video also load on mobile (Sarafi, iPhone X, iOS 12.2)? or at least not showing a black box where the video is supposed to be?
thank you.
Van.
Hey Van,
Thank you for reaching out to us. I tried to check your site but it’s not reachable on my end. Background videos wont play on touch devices but instead display the poster image (see screenshot below) as fallback on mobile devices since having a video background is only good for desktop screes. For smaller screens and devices, aside from being a bandwidth hogger and data costly, this will still not work either on tablets nor smartphones as there is no autostart(autoplay) on mobile and that videos don’t play inline on smartphones. They usually open in the mobile player.
Hope this helps!
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