Displaying difference from desktop to mobile

Support
#1

I am getting two different effects from backgrounds when looking on desktop and mobile.
The desktop is right. The mobile is not - it doesn’t have the right transparency for color filter. Please advise.

Desktop correct look:

Mobile incorrect look:

#2

Hello @DanMaat,

Thanks for writing in! I have checked your site and I could not find the grid in the homepage. Can you please send us the url of the page in question? Meanwhile, since you have installed a caching plugin WP Fastest Cache, please clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.

Kindly let us know how it goes.

#3

here is the page I referenced: https://maatstudio.net/hand2hand/

#4

Hi @danmaat,

Thanks for the URL, the background-images on that page, shows fine on my end on both desktop and mobile.


Please clear all your caching plugins/features including your browser’s cache.

How to Clear Cache in WordPress
Clear your web browser’s cache, cookies, and history

Happy New Year,
Cheers!

#5

did you check on an actual mobile device or a desktop display example? I have cleared cache and continue to have this issue (tested on iPhone 11 safari)

#6

Hi @danmaat,

I checked the website with an iPhone XR and I see the problem on The Work section. But the problem is not there on The Story section.

Would you please kindly install this plugin to duplicate the page and then copy the first section and try to recreate the other section with that?

I am not sure what it is, but there is a setting in the first section which works and it does not work with the other section which you need to find out.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

#7

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