Hey there,
I got a video on my website, however it is not played on mobile devices.
Thanks for your help!
Hi @zerotoone.de,
Thanks for reaching out.
I can confirm this, and on my installations too. I’m adding this to our issue tracker and getting more information. Please stay tuned.
Thanks!
I think this issue has been around vor at least 2 years
Hi @zerotoone.de,
Actually, video backgrounds are not meant to play on mobile, instead will display the poster image. The reason for that is mobile manufacturers force the video to play only and only if the user interacts and click a play button of some kind. You can not trigger the play touch event with Javascript because mobile phones have data usage and it is more pricy to have internet in 3G or LTE, that is why users consent to play a video is something that they care about. Now in the context of the background video we do not have that consent, so it is not possible to auto play the video.
Hope this explains it.
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