Disappearing Administration Layout

[wingeddesign]

When editing in the backend within Pro, the layout/design elements on the right side do not show up. I’m able to click to edit elements only by working in the “Sectional” layout.

It seems to be an issue related to the custom footer. I’ve been able to turn the global settings off for the footer, make the edits and working with the layout elements normally, and then turn the global settings back on for the footer.

Wordpress 4.9.5
Theme Pro Version 2.0.4

[jade]

Hi there,

Please make sure to check for the following first:

• We’d recommend that you increase your memory allocated to PHP if you haven’t done so already. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

• If the issue is still there, please make sure that you have everything updated to the latest version especially for X and Cornerstone. You can find more info about the support versions of X and its bundled plugins here.

• If you are still seeing an issue, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If you are still having an issue, please provide us with the admin details of your site.

Thank you.