Different looking

Support
#1

Hi together,
I’m new to the theme x. I created a new page and it worked perfectly!
Now I want to go back into edit mode but the page looks not as good as it was before?!
Any Ideas?

Greetings from Germany
Bastian

#2

It should look like this:

#3

Hi There,

Thanks for writing in! Did you install any caching plugins or configure CloudFlare recently ?

Is is possible to share the link to your particular page, so that we can check it for you.

Thanks!

#4

Thanks for your fast answer. No I didn’t install any caching plugin.

#5

Hi There,

Please provide your login credentials in a secure note so we can understand the issue.

Your page looks good on my end, just like your second screenshot.

Thanks!

#6

Did it. Yeah it looks nice. But when I go to the edit mode it is not so nice anymore.

#7

Hi There,

I’m not sure what happened, however when I have re-installed your Cornerstone plugin and testing your site, it seems to be working fine (check secure note).

Could you please check this on your end as well. Make sure to clear your browser cache before testing.

Thanks!

#8

It looks still the same in Edit Mode :frowning:

#9

Now I dowloaded Firefox. Still looks the same.

#10

Your Screenshot is also not showing the right thing :frowning:
It should like like this:

#11

Hi There,

It seems the page is broken during editing. Is it possible to re-create this using a new page and see if that helps ?

Let us know how it goes.
Thanks!

#12

This is the second page I did.

#13

Just reinstalled everything. Now it is working fine :slight_smile:
Thanks for your help!

#14

Glad to hear it!

Cheers!

#15

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