Desktop version showing on mobile

Support
#1

Hello,

when I edit my page in cornerstone and switch to mobile view, I see the mobile version (see first image below). This is exactly what I want to see on a mobile device. However, when I load the page on a mobile device, I see the desktop version (see second image below). I suppose I am doing something wrong but I cannot find the cause. Can I fix this?

Page: http://web.growyourself.be/praktijk/

Thanks for the support,
Kind regards,
Jonatan

#2

Hi there,

I have tried checking this on my mobile and it seems to be displaying fine.

Were you able to get it sorted?

#3

Hello Jade,

thanks for checking and the reply.

I am glad that the correct version is showing on your mobile device (ios) but on my device it still shows the desktop-like version of the page (Android 7.0,) on the google chrome browser and the samsung internet browser.

Kind regards,
Jonatan

#4

Hi there,

Please clear your browser caches, this is what I’m getting on my end.

Tested it Android 7.0 Nougat’s chrome and Samsung internet browser.

Thanks.

#5

Hello,
thank you for the support but I keep on struggeling with this.
I cleared all the cahes/history/cookies on both my device and a IOS device and I still don’t see the lay-out as shown in your post.

Are there any other things I should try to soplve this?

Kind regards,
Jonatan

#6

Hi,

I got a step further in this.
Apparently when someone types the exact location of a page http://web.growyourself.be/praktijk on a mobile device, it is responsive and the mobile version is showing.
When someone types the webadress or is linked to http://praktijk.growyourself.be (that redirects to the page http://web.growyourself.be/praktijk). The page is not responsive for the mobile device.

Is this something to be ssssolved in the X-theme/cornerstone plugin or is it related to the DNS administration?

Kind regards,
Jonatan

#7

Hey Jonatan,

I checked the page http://praktijk.growyourself.be/ which is actually pulling the site http://web.growyourself.be/praktijk/ via iFrame. It’s not a recommended way. You should migrate your site to the actual domain instead of showing it via iFrame. Please see http://www.wpexplorer.com/migrating-wordpress-website/ and https://codex.wordpress.org/Moving_WordPress for further assistance or you can use a plugin for this purpose as well please refer to https://premium.wpmudev.org/blog/8-plugins-for-safely-moving-wordpress/

Hope this helps!