I have been working on the site today. Now only the site templates are showing. Earlier the headers, sections, and other ThemeCo Templates were showing, now they are missing. Can you help?
This is for https://SheisStillDope.com
Hi @TheHustleAgency,
Thanks for reaching out.
Not sure what exact issue you are having. There might be some different reasons behind your issue, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue ** if you have activated it.
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
NOTE: The Under Construction plugin is activated in the mentioned URL and can’t be accessed without login.
Thanks
That worked. Thank you. One other question. I am using the “Save the Date” template from Design Cloud. How do I remove the Sepia overlay? I tried the background color and overlay slider.
Hi @TheHustleAgency,
Glad that it is working now. To avoid any confusion in the future, can you please create a new ticket for your current problem?
Thanks
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