I’ve installed a couple of the templates I liked, but I’m really struggling to manipulate them. I wanted to change the header text or image, but can’t. I may just be way behind with this as I haven’t used X in a while, but how do I do this? Or can I reimport a SQL backup of my old X theme site via Wordpress?
Thanks for reaching out.
Please make sure that you have an update X theme which is 8.0.11 and cornerstone plugin 5.0.11. I don’t know why you can’t update the text and images, I suggest that you will do the following troubleshooting procedures before we investigate the settings.
- TESTING FOR THEME RELATED ISSUE
- TESTING FOR PLUGIN CONFLICT
- THEME UPDATE
- CHILD THEME
- CSS/JS CUSTOMIZATION
- VERSION COMPATIBILITY
Only if none of that helps, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
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