Design Cloud Presets are missing from my Pro theme

Support
#1

The Design Cloud Presets used to be available to me in Pro. These are no longer available. Another post on this topic was answered by Theme.co support with the response that the design team is working on bringing this back. This thread was closed on Nov 19th. That’s a bit of a dissatisfying answer. Is this a bug? Is there other work that needs to be done on the presets to make them compatible with the newer version? Is there a timeframe when this will be available? These are pretty important resources to just disappear with little explanation. Please advise.

#2

Hi Stephen,

Thanks for reaching out.
The Design Cloud is still available at the Themeco Tab as shown in the given screenshot.

image
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Hope it helps.
Thanks

#3

OK, it appears that the Pro update to 6.4.5 restored my access to the themes. Prior to that they did not appear in the Themeco tab. Thank you.

#4

Hi Stephen,

Glad that you are able to access it.

Thanks

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.