Hi
It just installed theme X on a new website. The php memory limit for the website is 512 mb.
I am trying to import Integrity Bands on my website.
I wish to have a one page website, similar to one in the integrity-bands theme.
However, it keeps saying that import failed
Hey Abhinav,
Thanks for writing in! I did some thorough testing and I see the 500 internal server error while installing or uploading the template.
We have found that this is typically due to security settings or permissions errors with the server. For this particular situation, you will need to contact your hosting provider and ask them to ensure that your file permissions are set correctly. Additionally, this could be related to a ModSecurity rule being triggered. This should be able to be remedied by writing into the support team at your host and asking them to whitelist the ModSecurity rules on your domain.
Kindly let us know how it goes.
Thank you. It is working now.
Hi Abhinav,
Glad that we are able to help you on this.
Thanks
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