i am attempting to apply a template on the footer on a site. the footer preview displays correctly but only shows up as text once i save it.
Hello @jngari77,
Thanks for asking. 
I imported couple of Footer templates in design cloud and then in footer builder I created a new footer using design cloud template. Upon previewing in front it seems to be working fine. I checked your website and can confirm that footer is having issues.
Please try out following solutions and let us know the outcome.
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Remove custom CSS and Javascript from the options or Child Theme and test the case.
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.
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