Design Cloud - assets don't load

[antonstepine]

Dear Team, I have the following problem: the design cloud templates don’t load Templates tab remains empty. I was looking for the themco Band website template! Could you please help? Thanks, Anton

[tristup]

Hi @antonstepine,

I have checked the Band template and found it is importing all the assets and adding the images and pages as expected. I would suggest you check and confirm it once.

Thanks

[antonstepine]

Hi Tristup,

See my screenshot attached when in cornerstone the design cloud side bar is empty.

Thanks,
A

[charlie]

Hello,

First I’d check you don’t need to add some firewall settings. Your server should be able to connect to the following domain.

https://templates.theme.co/

I’d then turn on WP_DEBUG and see if your getting a warning when you clear the Cornerstone Cache.

If you want to try to setup a staging or run the following in that child theme, this gives you an idea of what templates it’s finding or what’s going wrong with the request. Let me know if you have any questions!

$request = wp_remote_get( 'https://templates.theme.co/wp-json/asset-server/v1/manifest', [] );

// Should be a list of templates
var_dump($request);