Design Cloud asking for login details/ now giving 401 unauthorized


When i try and open design cloud, it takes me to the WP login page but does not accept the username and password.

Any idea what the issue is?

Hello Kirsten,

Thanks for writing in! Please make sure that you have validated the X or Pro theme so that you can access the Design Cloud. If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

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