Hi, I’m getting the error “demo failed to finish importing” when trying to import the Eclipses demo (another demo was successfully imported but that specific one doesn’t import). I see from the forum that this has been an issue previously, but I’ve not been able to resolve it. Could you assist?
Hey @muriel,
This is a problem with the web host. They have limited the size you can receive from an outside source. That limitation could be in ModSecurity so please try telling your host to temporarily disable ModSecurity in your site just for testing.
Also, ask your host to follow these server values.
memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300
If that doesn’t help, please give us the following info in a Secure Note.
- WordPress Login URL
- Admin username and password
- cPanel access
Hope that helps.
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