Delete sign, X not visible in images on Images

Support
#1

Hi,

  1. Pro theme is causing the delete sign be not visible on images.
Summary

Delete sign, X, not visible in images on Vendor Dashboard -> Add Product -> Gallery images

To see the issue, login as a vendor on the dev site, dev.mangtum.com

Vendor userid/password - Pratishreegupta/AnnaMassiDham

Click on Products Tab -> Under any product, click Edit -> Scroll down to the images section, Gallery images. The X sign for delete in gallery images are not visible.

Please see attached.

The issue does not happen when I switch to other themes. The site has the latest version of wordpress, woocommerce and Pro theme.

  1. WooCommerce System Status says some of the templates are out of date.

Archive template: Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides pro/woocommerce/cart/cross-sells.php,
pro/woocommerce/loop/loop-end.php,
pro/woocommerce/loop/loop-start.php,
pro/woocommerce/loop/pagination.php,
pro/woocommerce/notices/error.php version 3.5.0 is out of date. The core version is 3.9.0,
pro/woocommerce/notices/notice.php version 3.5.0 is out of date. The core version is 3.9.0,
pro/woocommerce/notices/success.php version 3.5.0 is out of date. The core version is 3.9.0,
pro/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0,
pro/woocommerce/single-product/tabs/tabs.php,
pro/woocommerce/single-product/up-sells.php,
pro/woocommerce/single-product-reviews.php
Outdated templates: Learn how to update

Thanks

#2

Hi @Mangtum,

Thank you for writing in, 1) All the resources I see on that page (CSS, JS, Icons) are coming from the WC Vendor plugin, the theme has nothing to do with it. Regretfully, we cannot provide support for third-party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

  1. Sorry, that you’re having that issue this has been already on our issue tracker and our dev team is looking ways to solve this effectively without this happening again every time WooCommerce update. Historically, these notices are always harmless but it looks bad when they happen.

Please check the following link to find out how to get rid of this error message.
Fixing Outdated WooCommerce Templates

Thank you for your understanding.

#4

Thank you Friech.

  1. Yes, all the resources come from a different Plugin but the issue happens only with Pro and Pro child theme. If I change to any other theme, the issue goes away. Please note - I have mentioned this in my conversation above.
    I have worked extensively with the Plugin author and he has tested it thoroughly. He recommends changing it to Storefront theme. When you change the theme to Storefront, the issue goes away. Attached it the video of Adding a Product.
Summary

https://vimeo.com/user108552229/review/390990245/f53ac6c640

  1. Thank you for sharing the link of how to get rid of error message. Just wondering, the templates were overridden by Pro Theme and additional code added/deleted from the template, how would I know what was added/deleted.

Thanks

#5

Hi @Mangtum,

  1. It looks like you’ve resolve the issue?

  1. You can use a tool like the different checker.

Thanks,

#6

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