Debug lists cornerstone plugin in fatal error

Support
#1

Hi,

I can’t login to the wordpress admin dashboard on two of our websites. I turned on debugging and the screen lists a fatal error that looks to be related to cornerstone (pasted below). The error occurred after I updated cornerstone from 5.3.2 to 5.3.3.

https://buckslearningcooperative.org/wp-admin/
https://princetonlearningcooperative.org/wp-admin/

Please let me know if you can help with this.
Thanks,
Alison

Fatal error : Call to undefined method ReflectionParameter::getType() in /home/plcteens/public_html/solo.buckslearningcooperative.org/wp-content/plugins/cornerstone/includes/classes/Plugin.php on line 105

Notice : is_embed was called incorrectly . Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/plcteens/public_html/solo.buckslearningcooperative.org/wp-includes/functions.php on line 5314

Notice : is_search was called incorrectly . Conditional query tags do not work before the query is run. Before then, they always return false. Please see Debugging in WordPress for more information. (This message was added in version 3.1.0.) in /home/plcteens/public_html/solo.buckslearningcooperative.org/wp-includes/functions.php on line 5314

#2

Hello @asnieckus,

Thanks for writing in! To better assist you with this issue, provide us FTP and WP access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role

  • FTP hostname
  • FTP username
  • FTP password

- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

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Best Regards.

#3

Hi @asnieckus,

It seems that the PHP version is the reason behind your issue, I would suggest you to upgrade the PHP version to 7.4 by contacting your Hosting Service provide and check if that issue resolves or not. Please remember that updating PHP version is not in the scope of Theme Support, it is a Hosting Service provider’s part who can do it for you.

Hope it helps.
Thanks

#4

@tristup

Thanks, upgrading PHP to 7.4 resolved the issue.

All best,
Alison

#5

Hi Alison,

Glad that we are able to help you.

Thanks

#6

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