({{dc:term:count}}) not working

Support
#1

Hello,

({{dc:term:count}})

is not functioning as expected. I’m not certain, but it may have stopped working after the recent updates, as it now returns 0 on the website’s frontend.

Hoping for the solutions.

Thank you and best regards.

#2

Hello @bibhashkarn,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Hi,

Thank you for your response. We have tried as per your suggestion to see the common issue but we didn’t found any such issue or were unable to figure out.

So please see the secure note for the details as per your suggestion.

Hoping for the solution.

Thank you and best regards.

#4

Hello Bibhash,

Please do check your looper again. I have just tested and the {{dc:term:count}} dynamic content is working find on my test. Maybe remove the parenthesis first.

  • See the link in the secure note below.

Thanks.