Database Error

[ArtOfSpring]

Hey Support Team,

I have a problem with the database of my website. The URL is: https://www.garten-kiste.de
There is a searchbar in the frontpage and when I don`t type in anything just klick on “search” it appearce this message:

Can you tell me what causes this errors from the database? Where to serach solutions?

Thank you for helping me out!

[Prasant]

Hello @ArtOfSpring,

Thanks for asking.

I checked the website and can see the search bar on home page. I pressed enter key without entering any words and can replicate the error message. Error message is quite odd and might be causing becasue of following reasons:

1. Plugin conflict: Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
2. PHP version: Please check your PHP versions and make sure to use WordPress recommended versions (https://wordpress.org/about/requirements/). We recommend PHP v7.0 or higher to avoid incompatibility issues.

Let us know how it goes.

Thanks.

[ArtOfSpring]

Hey Prasant,

I’ve Tried both ways. Now Webbserver got tomost actual PHP Version of 7.2. But the Error still remains…
Then I tried to quit some Plugins but it didn’t worked out so far…

Is there any other thing I can do? Sometimes I get another Error too from the database.

Everything that they recommand abbove I already tried out. The wp-config.php got the right Username and Password.

Hope you can help me out…

Thank you

[mldarshana]

Hi There @ArtOfSpring

Your issue seems to be related to your hosing provider. I think it would be best to contact your hosting provider to resolve this issue. Also you can try following this troubleshooting guide here (https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/).

Thanks!